Service Management
Miquest is entirely user configurable to address any service management requirement from basic work and billing for goods and services to scheduled and reactive work for multiple sites over any territorial area. .
- Records calls and controls all third party operations
- Options for billing goods, services or hire
- Manages compliance for service level agreements
Service management can cover any category of work including operating with facilities, fleets, plant and equipment assets managed and or maintained on behalf of a customer. Miquest can be used to manage each work process in relation to SLR’s from tender to invoicing and reporting on any type of activity.
Installation, implementation, support and maintenance for Miquest is available from Miquest Ltd.